There is no point if a company reports on Hellopeter that they have escalated the matter, when they actually do nothing of the sort. If you escalate zero by 100%, you still have zero. Telkom is one of those companies. I was without my Call Waiting service for four and a half months until February ...
I have been having multiple issues with Telkom. Firstly, I have been making double payments for the last two months, because they say it's not reflecting on their system. I have also logged a ticket a week ago as my connection keeps dropping daily -I literally have a 2 minutes on 2 minutes off ...
My telkom line was in March. I reported it the next day, after I spoke to customer care they told me they are not going to replace the lines so I cancelled my services, in April including my ADSL and ISP. Last week I got a statement in the post for line rental for April and May. Can anyone tell me ...
Hello I am still waiting for Feedback on escalation ARS 215137 which was given to me via hellopeter in November 2012 after logging the following complaint Original complaint logged -> "4 years ago I applied for a telkom landline. I was told there is no infrastructure in my area and its with ...
I signed a contract for a 2048MB line with 10 GB data. Monthly I pay on time. Account never in arrears for past 10 years, Telkom can prove me wrong if they can. They cannot deliver on the speed of the line it is so slow it takes me back to the stone age of dial-up modems with that ugly sound while ...
I applied for a Telkom line to be installed in March. Initially, I asked for a normal Telephone line, wanting the cheapest possible solution. During the weeks that followed, while I waited for the line to be installed, I called and asked Telkom to change my contract to a "Closer 1 - ...