Fault no 560CWK310513 refers. My internet went off on 30 May 2013, but because I experience intermittent problems with the internet on a weekly basis, I only reported the fault on 31 May 13. Since then I have phoned every other day and to date no technician has contacted me. There is also no ...
I moved to CPT in Dec. I closed my JHB account and requested a line be installed in CPT where I would be in a temporary place for 4 months before moving into my new house in April. So... this was obviously too complex for Telkom. The line was never activated in the first location. When I followed ...
Good day When I opened the account, they asked my account details, I provided them, ticked the debit my account box, however for the 2nd month now I get threatening smses from telkom that I should pay my account else they will cut off my ADSL in 48 hours. I kindly ask that your company rephrains ...
The business phone lines of our Elandsfontein branch have not worked at all since Friday. We were originally told it was an area problem & not to report the lines individually as it was a 'bulk' problem. The lines were still dead on Monday. On follow up, we were advised the fault had not been ...
Telkom blocked my line for international calls after I requested that they stop billing me for a ADSL line I no longer have, After eight emails and three visits to Telkom Menlyn nothing has been done. This is rather urgent as I have a sister in London with cancer and need to call for weekly updates ...
My telephone and ADSL service was interrupted on the 30/05/2013, I sms'ed a complaint to Telkom. I then met one of the technicians in my street who was repairing another fault, he informed me that my line was down due to a cable break in my area. He said he would raise a job card for the cable ...