Hi, please assist. During March/April 2013, I upgraded from 1MB to 10MB ADSL and increased the data package aswell, but directly the same day cables were in the area and the line was off for 2 months, the tickets are logged on my account. I was happy with my April 2013 Invoice (304A10261862) as all ...
I upgraded my Telkom ADSL line from and 384kbps (10gb capped) to a 2mbps (doUncapped Advance) and the speed of the line haven't been upgraded since. ...
I applied over the phone for a Telkom line and ADSL about 2 months ago. After hearing nothing I phoned to ask what was going on. I was told there were no lines available and that I would probably get a line in 2014. I have now received a bill for subscription services for R298! Unbelievable! So ...
On 2013-06-01 I reported early the morning my faulty Telkom landline. A fault reference was provided namely 972CTZ290113 for service 0126617864. Up to date, no progress by Telkom SA to repair the faulty line (six days without a Telkom line). This is not acceptable as all the surrounding lines are ...
I am curently payin. For a 2mb line but for the last month i havnt evn had a 1mb line. Iv bn bounced from 1 depot to another get given 1 xcuse aftr the other. But to date no resolution. Managers have promised to contact me and service agents have promised to escelate the mater. To date nothing has ...
I phoned your company to cancel my uncapped account, Short story is that you degraded my line even mess up everything on my line. Phoned back and cancelled everything. Your accounts department state there is 30 day notice. I state that is fine, cancel everything. "For poor service" ...