After a storm on Monday 20 January 2014, my telkom landline no longer worked. I reported this on Tuesday 21 January 2014. I clearly stated that we must be contacted before a technician comes to our house, so that we can make sure somebody is home. However, on Thursday, 23 January 2014, a technician ...
I've requested a new service to be installed on 2014-01-10, and is still waiting. After countless emails I've sent, the service consultant by name Loueen Nzimande, simply does not reply to my emails, even though I do receive read receipts that my emails have been read. When I phoned now to follow ...
I contacted Telkom early January 2014 to move a phone line for my parents (keeping their number 021 8764980) from one part of an old age home in Franschhoek, to another. The calender Telkom provided forced me to ask for the line to be cut on 8 January and to be reconnected on 10 January. I think I ...
I have reported this fault on the 13th January 2014. It is now the 28th January and no one has come to my aid, I have no internet and my line is dead and various attempts to contact Telkom to assist have failed including the number on their website for complaints 011 333-7188 which does not exist ...
What on earth happened to Telkom since last year? Their service was still quite good last year, but this year it is non-existent. I reported a fault and had to wait TWO WEEKS for a technician to come out, even though I phoned them each day during that period. Now I am trying to transfer our current ...
I'm 8 months pregnant and trying to get a Telkom line installed asap. I have been into the Claremont branch in person and dealt with their manager James Bestbier [Email Removed] who was initially very helpful but since then not answered my emails. I was told I would receive an sms to confirm when ...