I have been waiting over a month for a new telephone line. I have requested a line in December, and after many phone calls for a status update, last week a technician eventually came to do the installation. He said that the underground cable is damaged and that it usually takes about 1 or 2 days to ...
I wonder who this survey was sent to.?! I went into Clearwater mall to request to have an ADSL line installed on 08 December. Having my doubts I was pleasantly surprised at the quick response sms's to confirm my request, an appointment booking for that very same Monday which I had to re-schedule ...
I've request my ADSL line to be transferred to new address. On 13 January I received a sms saying it will be done on 15 January. NOTHING. I phoned them on 16 January when I was informed that it was only scheduled for the 20th whole day. Technician only pitched up around 14:00. Nothing was done with ...
We started working again on the 6th of January 2013, since the day we started we have not had any telephones or internet. the call centre is beyond comprehension, when you talk to them they are filled with nothing but excuses, from the matter has been resolved which it has not, then its our server ...
Reported fault to telkom on the 19th December 2013 and todate no one has contacted me or been to have a look. I have a mentally challenged child and we rely on the telephone at all times. ...
I numerously sent emails, logged calls to Telkom, to cancel my Telkom line. The line is completely dead and I am still being billed for it. Why must I pay for service that does not work. ...