We are new with Telkom and took out one of these deals for R750 per month. So the first bill arrives and its R1390!! When i called in and spoke to them they said that they had overcharged and will escalate query for a credit to the account. 2 days later we get cut off internet and land line!! We ...
Good day We have ordered a line to be installed, although we have a line already but they need to come out to test the line The Guy arrived and then said the line is damage and needs to put in a new line. then said he cant put in the new line as there is no pipe for the line and we need to get ...
I have phoned Telkom to cancel subscription services for my landline number as i am billed for services i donot use the service. i have failed as i have been constantly transferred then phone drops or hold for long without assistance. i would like these services to be cancelled with immediate ...
I logged a complaint on Hello Peter on 21 January, and as yet have not received a response. I placed an order for an ADSL line on 27 December and was promised installation within 2 - 14 days. It is now over a month later and still no installation, and your call centre tells me maybe April, but no ...
Good day, I had an issue last week Wednesday (22 January 2014) where my home telephone stopped working. I reported it on the same day. Reference Number:429CRK220114. I have since called on a DAILY basis to find out about the status of this call. Each day was the same story "We apologise for ...
Our company Internet line has been down since Dec 2013. The first fault report number Telkom could not trace the number. Our company closed for the December period and logged another fault on 07 January 2014. To date no technician has come to resolve our connection, despite the fact that I contact ...