We purchased a new uncapped DSL line with Telkom on the 15th of January 2014. Only a few days ago did we decide to install the package and get connected with our new wireless router. We followed all the instructions but still had problems setting the router up. After calling the call center and ...
I have been struggling to get through to the Telkom option call center for the past couple of days. I have literally held on for more than an hour on a number of occasions and have never succeeded to speak to an agent. At present, my package with Telkom is as follows: o Telkom Simple o Voice line o ...
We moved from Sasolburg to Sonlandpark. I arrange online for our line to be moved. the dates supplied online were the 14th of Jan for the ending of the line and he 16th of Jan for the installation of the line in our new places. We are now at the end of Jan and still nothing has happend. This I call ...
Been trying to cancel my faulty line and can't get through to the call center. What a useless company and i don't know why South Africa continues to support them. Couldn't get them to come and fix my faulty line for two months and now i can't seem to get through to them to cancel my line. What does ...
I have recently ordered a reconnection of a line. Booked the date and even asked telkom to give me a call when they arrive so I can shoot through to let them in and it was agreed upon. After no call and a few days later I call them and they tell me that the service is unavailable due to high ...
I got a new telephone with a number in December last year. I immediately went on afrihost and asked them to convert my line to DSL. Little did I know that this is something Telkom has to do. Afrihost said this would take up to 30 business days. This is already an excessive amount of time (a month ...