Hi, I'm running a small "SME" Information Communications Technology company from home, I get 70% of my call-outs (jobs) via telephone, since we opened for business this January I've noticed that we are not receiving any calls at all but i can make outgoing calls and I'm loosing a lot of ...
Telkom you have no customer service!! I received an SMS to say you will be installing my line at the begining of the month and guess what you didnt do it. Then i got another SMS for today. I made arrangements to have someone there the whole day and at 3:39 I get a message to say you not coming... ...
I have logged 3 faults, of which 2 were closed without having the option to re-open it after testing. I hold on the line for 20-30mins at a time to get through to the call centre for assistance in the matter. What started off as an internet fault, connection speedtest showed 200kbps for my 4mb ...
My business has for the past 5 days been without on-line connectivity. Having spoken with some 11 people at Telkom now, we still have no resolution & they have not as yet sent a technician. Even though they had given us the undertaking that they would have sent one 3 days ago. All the people at ...
I placed a complaint on HelloPeter last week regarding our Telkom business account hoping this would inspire rapid results. Two days later I received a very stiff and automated response to acknowledge the matter. I expressed gratitude at the response and a hope that I would be kept in the loop. a ...
I asked Telkom to please activate my ADSL line last week Thursday which they did on Friday and since then my landline has been out of order. I have since cancelled my ADSL line at the Greenstone Telkom store and they promised it would be fixed today (Monday morning). I have been trying the whole ...