Logged a fault on 25/06/2013 no telephone line and ADSL connection phoned customer service on 27/06/2013 and on 28/06/2013 from my mobile holding 30min and still no one can tell what is wrong or are they working on it only that the line seems open. Had to and still is using my mobile as modem to be ...
Signed up for bundle deal. ADSL BB mobile. Received ADSL ~ 3 weeks ago, installed and working. Received sms from Telkom instructing me to collect handset. On arrival at branch I wait 1, 5 hour just to be told my deal was loaded incorrectly in their system and they have no stock. Received another ...
Re account query 153cwk190613 - I logged a call on 19 June with Telkom that our landline was not working. Since that initial complaint we have phoned regularly for updates only be told that a "technician has been assigned" to the problem. We have not seen or heard from any of these ...
How bad can something get at TELKOM? I have paid my TELKOM phone and ADSL account on 25 June 2013. I am still waiting for my ADSL line to be connected. Accounts say I have a credit of R400 and Technical support says your line has been suspended. I have phoned every single day since 26 June, and ...
The Service received from Telkom is very disappointing. How can you charge for a service we never receive. Once a month we have to log a fault, which takes another month to maybe get some response. At the moment and for the last week very little internet. It spikes UP and DOWN, not long enough to ...
I waited 19 minutes for the phone to be answered, pretty uncool. When the lady does answer the phone, she tells me that there was no original request for me to cancel my ISP portion. I worked for this company, i feel pretty sick that customers are treated this way. I also expected things to change ...