Since February I experienced problems with my Telkom line, I reported this problem and it was only instated early April 2013 this year. IT was wiorking for a week when my service was suspended due to Telkom that allocated 2 accounts to my one number and I made a payment on the advice of Telkom to ...
I reported my faulty telkom line to the call centre on 5 June 2013 at about 11h50am. They have sent me the reference number 757CWZ050613 and explained to me that someone will be in contact with me the following week. Until now almost a month later no one has come back to me regarding my faulty ...
Recently our telephone line went down and it was necessary to contact the Faults Department at Telkom. Gone are the days of testing a line and reporting the fault .. it is now all electronic!!! The day after electronically reporting the fault I was contacted by Bongani who had been allocated the ...
I have been patiently waiting for Telkom to upgrade their internet service and infrastructure in our town since November 2010. I have logged countless calls with their call centre and although they respond and send a technician to my home they have never been able to fix the intermittent internet ...
Hi I am struggling to cancel my business line. I have been at your customer services/emailed nothing helps! Is this deliberate? ...
I am still waiting after reporting my phone and ADSL both are not working since activation, for Telkom to fix this. I have been invoiced but the ADSL and my phone has never even worked and still not fixed almost a week later. I would appreciate some feedback as Kenilworth's staff are incompetent ...