I have been trying to get hold of Telkom Secunda for three weeks now and have not been able to get to their office during working hours. They do not answer their phone no matter how many times I contact them or at what time of the BUSINESS day I call. How can you as a telecommunications company not ...
I demand installation of my line today, or within 24 hours. I have been patient long enough. I placed this order the 11/06/2013, and we are now in July??? Stop passing the buck, and get it installed within the next 24 hours. ...
I have a weekender with telkom, and am basically only using the line rental. ADSL account is supplied by MWEB. I cancelled my MWEB account and it is no longer active on the line. Telkom keeps telling me that another service provider is holding the line and that they cannot cancel the line. I will ...
After my last complaint Telkom still hasn't resolved the issue, there was a guy from Telkom at my house on saterday checked what was going on with the internet and told me the line was damaged and left, I received an SMS telling me the matter has been handed over to the cable technicians and they ...
It gives me great displeasure to leave this complaint. A Telkom rep contacted me unexpectedly, but much to my surprise, on Friday afternoon. Very kindly and much to my appreciation, she organized for a contractor to pull a telephone line into my unit (I reside in a complex). On Saturday morning, ...
Late April of this year, I applied for a 2MB ADSL line. I patched the order about a week before the end of the month, and my internet was finally up and running on the last day of April. However, I was billed the 1 month "deposit" (to which I have no complaint - even though this was NOT ...