I have been trying to get hold of any kind of a Telkom represenative for last 3 days. There is absolutely no answer during lunch hours, which is really the only time I am able to contact them. I have tried at all hours ranging from 08:30 to 17:00 and still no answer. I have spent around R110.00 on ...
I've not had ADSL service for almost a week, logged a call but no response. I was kept on hold for about 15mins, my son was kept on hold for 30 mins. As stated on the escalation on the website, I've started an online coarse last Monday and this requires access to the internet to research etc. ...
Good day, I called your technical help desk to get assistance with setting up my new Telkom Netgear Modem, as the previous one had been reported faulty. I call the call centre on Sunday at 19h20 and stay waiting on the line until after 20h00 and nobody picked up. The call was deliberately not ...
I applied for a new Telkom line in Dec 2013. After having to follow up numerous times with the call center and at the local branch I was finally given a date for installation (Today, 28 Jan 2014). The technician arrived 3 hours after calling me for directions (this after I had phoned Telkom in the ...
I have been waiting for over a month to get a DSL line. A technician was assigned. I waited at home all day. No one came. Twice this happened. I have now gone for mobile internet with another company instead and cancelled my service with Telkom. This is just the latest episode in a long history of ...
Good day, After being on hold for an hour with my 3rd phone call to telkom, I was advised that there is a problem in the area and that they can not give me a time or date when it will be fixed. I pay for a 4 meg line and run a home business. Today I had to pay staff to work, but no income could be ...