I have called telkom 4 times today and each time I am shoved from Pillar to post. I need 3 things done: 1. Change of Company Name 2. Move a line to another area 3. Cancel 2 lines. All Lindy and Charles said was we cant help you call back on 10217. This is the number I originally called on. They ...
We have been trying for more than a year to cancel our ADSL line. The lines were and not replaces and yet we are still being billed for ADSL lines that we do not have. We have called, emailed, went to Telkom offices and nothing gets done and yet we are still paying for something we do not have or ...
When we signed up for the Telkom Simple we were advised by the agent that all setup and installation costs will be included and there were no additional charges. For the last 2 months we have received bills of R900 and R1600 with no explainations and we just advised to pay it. This is disgusting ...
I have been trying to find out the cost implication of upgrading my line from capped to uncapped... I have spoke to about 4 or 5 different consultants on the telephone and went to the Telkom shop in Canal Walk, I also had a friend call on my behalf - ALL of which gave me a different story! PLEASE ...
On Friday the 9th of August Telkom was installing new lines in Komatipoort area. Saturday everyone was online to carry on with business. My ADSL line showed I have internet connection but my PC was unable to link up to the internet I called the technical support team at 9 am on Saturday and spoke ...
After logging a complaint about Telkom just over a month ago we seem to be having the same problem AGAIN. This time our phone line and internet is down. The house alarm is affected as well. I have someone waiting at my house for the technician should they need to go onto our premises and was told ...