AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - Charge for 4meg but only give 2 meg | #183359

Telkom
Charge for 4meg but only give 2 meg

With all the promises of fast internet I faithfully pay my account on time or they will cut it of withing zero time, but is it not and money when I pay for dedicated 4meg service and started suspecting my line is slower and slower. So I call customer service after a couple days to find out if all my data has been used? No they say all seems fine and I'm on the 2meg service. What! 2 meg? So why am I paying for a 4meg service? You think they will refund me or give me a month usage free? We are talking about Telkom here.

Date:

Company: Telkom

Country: South Africa   City: South Africa

Category: Telecommunications

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