I cancelled my ADSL in May. I got confirmation from Telkom in June that they had received my instruction. I got a bill for June - fair enough - I had to give 30 days notice. I got a bill in July - now surely that is NOT fair? but the cherry on the top... I get a bill for August... for a line that I ...
I had a problem with my account and spoke to Jaques and he said that they would pass credit onto my account and mail me the new amount i needed to pay. That was last week and i'm still waiting. If i phone 10210 then it says that there's a problem with my account and it gives me the amount i need to ...
I have been trying too sort my ADSL line since Friday 23rd August 2013 and absolutely no on at the call centre can help not even mentioning the times I have been transferred to different people and phone calls that just get cut off. This is not acceptable. At times I'm holding on for people to ...
My ADSL line with Telkom has been giving me continuous problems. Cals were logged by the call centre, technicians were sent out, only to be without service again within a couple of days. I eventually decided to keep book of lost time, and since the 7th of august I have lost a total of 13 days of ...
Excellent professional service from Telkom yesterday. What a pleasant surprise! ...
I signed on for the R399 contract for adsl internet. spoke to sales assistant on phone.she assured me that i will not be required to pay anything because i already have the closer plan. a few weeks later i got a sms requesting me to pay R800 . I went into the chatsworth branch and after waiting and ...