I have lived in my current house for -2 years now and my line cannot sync at a speed higher than 512kbps. This is unacceptable, as I've had about 12 technicians take a look and logged numerous faults but it never gets fixed. I'm within the acceptable range limit of the exchange box, and my hardware ...
Everything was great in the beginning, fast line, great support for any issue. My issues: Connection speed - wifi unstable, terrible speed just to load a page telkom line - since inception we have been receiving calls from random parties, some corporate even. they even confirm different numbers yet ...
Same nonsense as everyone else and not the first time. MY internet has been down since the 24 th of January 2014. Now a week and reference number after reference, 30min here holding on the line, 50min etc no answer??? really??? Is there actually people working at Telkom? Over a R1400 spent on ...
After trying to call Telkom cust.care 3 times and the line just dying after choosing 92 options and finally just choosing random options the line at least doesn't die waiting for the consultant, but waiting for their so called consultant I say die of old age, what I don't get is that a specific ...
At 24.1. I called the call center of Telkom SA to cancel my ADSL-package. Close the menu guidance, I was prompted to enter my phone number. Then I waited 30 minutes in the loop. The staff member asked me what I wanted and told me to give her my phone number. I replied that I have already entered ...
Logged in excess of 30 faults for non existent ADSL line and to date no resolve. Absolutely pathetic and emails to executives go unattended, so I ask you, what are the chances of anything ever bring done if there is a total lack of client care or regard. You take my money with a smile on your face, ...