I completed the application for ADSL 2mb/s uncapped at the beginning of January. After a week I got a call saying that the technicians are coming in on the 29th of January and I confirmed that this is fine with me. After the phone conversation, I got an sms confirming the conversation and the order ...
I applied for an ADSL Line to be installed. I went through the call centre which was actually surprising pleasant. then I got an SMS asking me to reply YES if I could be home all day on the 20th for the actual installation. I replied YES - took leave - but on the day no one bothered to come ...
I HAD A TELKOM MIX ACCOUNT WITH TELKOM THAT I CALLED IN AND HAD CANCELLED IN NOVEMBER 2013. THE SIM CARD IS NOW NOT WORKING BUT I AM STILL BEING BILLED FOR THE CONTRACT. I CALLED TELKOM REPEATEDLY AND THEY KEPT SAYING IT WILL BE CANCELLED BUT HAS NOT BEEN CANCELLED ON THEIR SIDE TO DATE. IN THE ...
Our phone and ADSL lines have been down for just over a week now. After reporting the problem on Monday morning, we still do not have any resolution to the problem 5 days later, and when you call for a status update, you get told that a technician STILL has not been assigned to the fault. We run a ...
Ordered ADSL line to be installed on 1 Jan 2014, Tech came on the 14th (no problem they told me it takes 14-21 days) And the tech told me some things need fixing they will reschedule and that it would be installed on the 18th. So I waited till then just to find out the tech couldn't get into the ...
We have a dropped connection on our ADSL every 10 minutes or so. Each time we log a call, a technician attends, check's on the roof or the pole that the cable is working. We however are losing connection between every 10 to 60 minutes on a regular basis, logged on the ADSL router. I believe it is ...