My mother has reported our non-working line at least 3 times, received 3 references (all a total waste of time) and eventually asked me to get involved. Most pathetic is that taking into account the useless call centre system that doesn't work and has cost my mother in excess of R500 on cell phone ...
Phone line is faulty and a call was logged on the 27th of Jan. No technician has been dispatched as yet and numerous calls to the call centre has gone unanswered!!! ...
Dear Sirs I have a current account with telkom that is in good Standing. I recently moved to a new house and were requesting an additional line on the new premises. When i enquired why the new line was taking so long they told me that he have an old account from 2003 /- 11 years ago outstanding and ...
Please get someone to contact me to cancel this account, you have made it near impossible to get through to your call center, I gave up after a hour. Fault logged get closed when nothing is done, and I've paid for a full month of a service that can't be used, hellopeter and twitter ignored. This ...
In October we applied to have a number transferred into my Mom's name. The previous owner signed the transfer papers and I handed them in at Clearwater Mall. A technician came out and only after he left did we realise he had installed a new line. Since October my mom is being billed for two numbers ...
There has been a fault with our telkom adsl line for TWO WEEKS. this means no internet, email and broadband. this was initially reported and techs arrived two days later. they left without giving any feedback. the problem persisted. i have been unable to log or sms complaints as i am told that a ...