AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - ADSL Internet Down since 24 January 2014 | #326829

Telkom
ADSL Internet Down since 24 January 2014

Same nonsense as everyone else and not the first time. MY internet has been down since the 24 th of January 2014. Now a week and reference number after reference, 30min here holding on the line, 50min etc no answer??? really??? Is there actually people working at Telkom?

Over a R1400 spent on Airtime just from the 24th --- I rely on my adsl (wi-fi) because I stay in a "no network" zone. And with NO RESULTS. This is ridiculous and pathetic, beyond pathetic!!! I just want to say thanks for the FANTASTIC SERVICE!

And your FREE SUPPORT line to call.

REF: 190CNK250114

WEEK AND NO RESPONSE!

AND then I get a text "dear valued customer" - must be joking? valued??? sure!

"Your service on has been tested and FREE of defects"? Yet here I am, on the 30th with no internet.

Get a hold of another technician to tell me " u u u we are having some issues in that area" Well fantastic, is anyone actually working on the problem?

FIX THE PROBLEM ITS A PAID SERVICE SO I EXPECT IT TO WORK OR A REFUND AS WITH ANYTHING THAT DOES NOT WORK!!

Date:

Company: Telkom

Country: South Africa   City: ALL OVER

Category: Telecommunications

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