I am writing this report out of pure frustration and don't know what to do anymore. I have been without ADSL service for more than a month now. I have send emails, made calls, begged and pleaded but nothing seems to work. We moved on the 21st Dec to a new premises and I requested for an ADSL ...
It is almost 2 weeks that we are without ADSL at home and ever time I call to make a follow up, after waiting for a very long time (if I am lucky not to have my call cut), I get to be told that the matter is with the technician but they cant tell when they will attend to the problem, I think this ...
Good day 2 Weeks ago I reported faulty phone lines in my business. I have and pay for 3 lines and only one works. I have many times phoned and text my complaint and receive continuous reference numbers - 214CWZ2300114, - 436cwz2900114. Nothing happens. I m loosing business my clients fight and ...
Telkom has brilliant sales people. I bought the special and was promised by the very efficient salesperson that I will have a Telkom line, adsl and the rest of my package within 14 working days! Yeah. After various calls, I eventually got a call from them telling me that I will get my line on 4 ...
DSL telephone line went dead 18/12/13. After reporting on website Telkom arrived on 20/12/13 to repair. A week later the line was dead again. Tried to report on website, wouldn't accept the fault. Tried the SMS service. The system would not accept the fault report because the previous report was ...
I am frustrated with my internet connection with Telkom. I live in Delareyville in the Northwest. During office hours my download speeds never exceed 25Kb/s, but mostly average around 10Kb/s. I already contacted Telkom Support and a technician checked my line and found some errors, but it appears ...