I've been experiencing terrible internet speed, especially international for a month now. Have phoned 3 times to get this resolved but it does not get any better. The call centre person (s) tried various things however it did not work - it's still slooooowwwwww I'm also trying to cancel my Telkom ...
I've been unable to use my internet now for 3 weeks. They sent a technician and the line is 100% working. So i swapped my service providers to openweb and the account is running like a dream now. My problem... I can't cancel the line since i've been holding for more than 2 hours for cancellations. ...
I went to telkom to report the problem I'm experiencing with the ADSL the lady that was assisting me 1st told me they are not my service provider but after checking she realised that she was wrong. And now I'm unable to connect for the pas three days no 1 is phoning me or coming to fix the line but ...
This follows my previous report when Telkom scheduled an installation date for my telephone line but just never arrived! My line was supposed to be installed on Friday 24th Jan. After phoning Telkom on Monday 27Jan I was told that my installation has moved to the 21st Feb, almost a month later, ...
I have been retrenched and need to cancel my Telkom ADSL, I have been on hold since yesterday. I called 3 times yesterday and each time it was for 30 minutes. I tried again today the same thing happens, Pathetic service I tell you. ...
To cancel your ADSL line TELKOM indicates one should: 1. Phone 10210 and choose the "end service option". I have telephoned them 3 times and waited 50 minutes; 20 minutes and 10 minutes respectively until the line goes dead 2. Send a Fax to 0880313633505... NO RESPONSE AFTER 5 DAYS 3 Send ...