Hi My mother passed away a while ago and as executer I am trying to close her account with Telkom. I spoke to the call centre who advised that I should send certain documents to: [Email Removed] This was done a week ago and despite follow up emails and I have not received any response. Please can ...
Dear Helkom We would like to take the time to thank you for your continued lack of support and inferior quality service standards. Now I know that running a profitable business might be a foreign concept to you, but for the rest of us South Africans it is a deemed necessity. Our cables where in ...
I have taken out a Telkom contract, the line needed to be relocated within a month of taking out the contract and trying to get the line relocated has been the worst customer experience ever! I have some of the details of the useless telkom call centre agents who cannot assist me in relocating my ...
I have spent, over the last 4 days, over 5 hours holding on the line to get through to the call centre. All because I need to get my land line moved from one address to another. And this cant, unfortunately, be requested at a branch. I sent an email through for this to be done on the 30.10.2013. ...
We were informed that telkom will do installation on wednesday 30 october. But when I queried the time they said they will phone before they come. I had someone sitting there the whole day. My entrance is a big silver gate on the side of the house, clearly visible from the street. The afternoon she ...
We tried to file a faulty pole that must be repaired as it on the road. The operator from Telkom customer service was not able to help us at all and also had a bad attitude. We tried to give the location of the faulty pole but the operator said that she cant help us because we dont have a stand ...