Telkom
Please can we get competitors into the market

Dear Helkom

We would like to take the time to thank you for your continued lack of support and inferior quality service standards.

Now I know that running a profitable business might be a foreign concept to you, but for the rest of us South Africans it is a deemed necessity.

Our cables where in Ulundi which means we have no communication with the rest of our sites whatsoever.

We've had to resort to expensive mobile solutions while "you are in the process of deciding whether or not you will be replacing the cables".

Surely by now you know that you're in South Africa, things are going to go missing, but you provide a national service to its citizens to enable profitability and corporate growth.

Not only have we been without a telephone line for going on 6 weeks now, we cant even get an answer on whether or not the lines will be replaced or not, or even how long this process is going to take.

This is directly affecting our bottom line, but more importantly, it is also affecting the local community, as we have a dedicated corporate initiative towards providing it with wireless internet access.

Please help us.

Regards

Another unhappy customer.