Continuous, continuous issues with internet connectivity/line. About 5 weeks ago our internet didn't work for 3 weeks. Eventually, after 3 hours on the phone with Telkom, we managed to get connected again. We logged an issue to have our bill reduced but have not had any feedback and recieved our ...
I reported my telkom internet being down on 25/10/2013.i was told it will be restored in 24 to 48 hours.when i called back i requested to speak to a manager.i was told by that manager (NESS MAISTRY) THAT IT IS A BIB PROBLEM AND IT WILL TAKE 3 TO 4 WORKING DAYS maximun.today is day number 9.my line ...
A fault was logged a week ago, there is no voice and only intermittent data on my line. I suspect lightning cause. A Telkom engineer phoned to say he would come and repair on Thursday (31/1013) but no one arrived. This fault has been escalated by my ISP as well with no result. I've had limited use ...
For months now I have had poor latency 100ms connecting to local servers (my ISP pointed out that Telkom's Exchange in my area is congested). I cannot even sync at 4096 kbps or 3072 kbps, causing intermittent connection issues (the exchange is about 3 km away). There will be a week where everything ...
Telkom Call Reference Number 87855908a I recently moved to a new place. I logged a call with Telkom about roughly 2 weeks ago I met a Telkom tech who came to my new place to do the setup he confirmed that he wasn't able to because of the building having temporary lines installed from the exchange ...
Good day, I reported a fault with ref 188CTK011113. Without having a technician visit my premises I received a sms regarding that the fault was resolved, but the fault still wasn't fixed. ...