Hey there, on Friday our entire area lost all internet access as well as telephone service via cable. We reported the fault that Friday morning (8 November). On Monday i followed up with Telkom and the call centre lady told us its related to " equipment damage", now is that the same as ...
We are trying for 2 days to get mails re-activated. Telkom keeps promising to sort the issue and phone back, but the ticket has not even been opened by the relevant department. Spent at least 3 hours on the phone with no joy ...
Tel Number: 0317012174 Before 23/10/2013, I was subscribed to uncapped internet for which I was paying R568.25. This was acceptable. I called the call centre on 10210 on the 23/10/2013 to downgrade to Do basic which is R399. in the first week in November I received a call from Telkom stated that my ...
On 11 October, I migrated my cell-phone number from MTN to Telkom Mobile on Prepaid. Being new to prepaid, I attempted to purchase prepaid airtime via Standard Bank internet banking. It appears I accidently bought Telkom landline prepaid airtime instead of Telkom Mobile prepaid airtime! Of course ...
I own a business. Since Saturday I am unable to receive calls. The line is ringing on the side of the caller but not ringing at our office giving the impression that we do not answer the phone. I reported the fault and it was indicated as a cable problem. We are unable to do business in this way. I ...
Our home phone line has been down for nearly a week and we have had little or no response from Telkom. Every time we call Telkom, off our personal mobile phones, we get cut off. We would really like to get the problem Fixed as soon as possible ...