Ive logged numerous calls for issues with my adsl line connection. Everytime that I have phoned I have received awesome service and feedback from the guys that work at the helpdesk and the technicians that go to the exchanges to sort stuff out. Thanks for always going out of your way to get my ...
I have been asking Telkom to cancel three lines for my business that do not exist anymore after we moved premises 3 months ago. I have been emailing the request to [Email Removed] for the past 3 months, this has included the letter on my companies letterhead with my CEO's signature for confirmation ...
I applied for a line on Oct 30th, it was approved and i asked for the line to be installed on Nov 15th. The person on the line said it was no issue at all and i would not need to worry. someone would call to confirm. I never got a single call from anyone. On phoning on Nov 13th to confirm all was ...
I where with mweb for a few years, with a 2 mb line as provider. This is my first month since I switched over to telkom for a 4 mb line. Very unhappy because my 4 mb line download torrents at 1 to 3.8 kb/s. My Internet bill is about R790 a month (for 3.8 kb/s) This is so bad If it is not fixed by ...
My phone line was reported on the 9th of September 2013 Ref No:267CNK090913. Up to now they have been unable to restore my connection. If you call they tell you the cable has been and they are not sure when it will be fixed. I am staying 1.2 kilometres from the exchange and as far as I know it is ...
I am really sick and tired for the poor service I'm getting from you guys I haven't even been making use of your service for 3 months now. There is constant issues, I can count on one hand of the days I was able to connect to the internet without any issue. The rest of the time within the 2 months, ...