I got Telkom to install a 1 mbps uncapped adsl line at my house in Bredell for the amount of R 514.00 per month. When I received my first statement, it was for the amount of R 928.40. I asked them about it and they said it is for installation fees and so on, and on their website it says that the ...
About 2 weeks ago Telkom decides to cut my line. Caled them they said line disconnected due to non payment. I make a payment and still not reconnected. Call Telkom they say they cut my line-cannot give me a valid reason for this! So they come to install a brand new line. Technician leaves with RED ...
We are trying to get a telephone line installed in our apartment. After being advise to do so 21 days in advance of when we would need i was helped by the call center all my details given and was told i would be contacted in 5 days and given an update of the process of an order. However 2 weeks ...
There is an ongoing fault on my ADSL line which Telkom is not fixing. I have numerous fault references and Telkom just clears them as "repaired" and then I have to start over again!! Time after time. The technicians have been here more than once and change nothing. The ADSL is slow and ...
Hi have ADSL with Telkom. My package CLEARLY says that I have 10GB a month. After that I can TOP UP or just go on with soft cap. MY CHOICE!! I just got an account, I was charged for 19GB extra usage last month. WHY DID THE CAP NOT STOP AT 10GB??? THIS IS WHAT I SIGNED ON FOR?? I understand that you ...
For the last 6 weeks I've been trying to get telkom to reverse a charge as ISP for a login (username and password) I never received and never used. after speaking to the 15th person after holding for 31minutes, I've given up. I'm now convinced there are only working at telkom. I'm not going to pay ...