I have had NO Telkom ADSL/Internet connectivity since 01-11-2013! (River Club) I have phoned Telkom every day this month and no one can provide me with an estimate of when the service will be available again. The reference number is 49CRK031113 (eventually logged on Sunday 03/11/13 at 10.02 after a ...
On the 13th of November I tried to contact Telkom to advise them on a line cancellation. I dialled about 10 different numbers. The results were quite similar: listening to the music on 10210 option 4, busy or line does not exist. I dialled the switchboard at Telkom Head office on 012 311 3911. It ...
REPORTED MY INTERNET NOT WORKING ON 11 OCTOBER REFERENCE NO 79 CTZ 111013 REPONSE TO MY COMPLAINT "Kindly be advised that the matter has been escalated to the relevant department for further investigation. We will provide you with feedback. Your escalation reference number is ARS 236185. We ...
How is it that between 6 people, Telkom is unable to run a test on my 4Mbps line that hardly returns over 2Mbps? I was referred from pillar to post until the last referral just stalled, didn't connect. How else does one get information out of Telkom? Telkom is reliable in billing me monthly but ...
Im so sick of telkom pushing me from department to department, my dsl contract was renewed without my permission and upgraded from a 5gb cap to 10gb, if this issue is not resolved within 7 days im taking telkom to court. This is i have been overcharged for almost 1 year, 1 month i didnt pay the ...
I applied for a telkom connection 5 years ago already!! Since then they have just repeatedly said that there is no infrastructure. My whole area (Modelpark x8) has been fully developed for the past 4 years. The neigbours across the street where the old houses end has lines. I can physically see the ...