I transferred my telephone line as well as my adsl line and adsl subscription to somebody else in March last year. I have then been billed after that for April May an June. I requested numerous times that this be corected and to be credited as I have cancelled everything in march and paid my last ...
I have been waiting for adsl charges for september to be reversed .i did not get no feeback from any consultant from telkom. I called and no respond. I would like to pay my account. This will lead me to cancel my services ...
Myinternet went down on Monday morning and after many issues and dropped calls to the call center it was restored just before 2pm on Tuesday. On Wednesday morning around 10 my phone gave 3 short rings and then went dead and my Internet went off. I called the call centre to log a fault which I was ...
In October I went to Musgrave to applied for a ADSL line, the process there went very well and they communicated with on time. Then on the 24October I receive an SMS informing me about the date of the installation which was the 30/10/2013. On the day no one came to install and i receive no ...
I had reported the fault yesterday afternoon and run a business using the internet and telephone. no one has contacted me nor has the line been repaired yet. i am not willing to pay for the days that my lines are down, your customers should come first, maybe if you lose enough money you will ...
I posted my previous issue to get a better result in communicaton. I finally spoke to a Telkom agent who was not willing to listen to my frustration about the poor service and bad communication, all because I had received the package, after I did all of the running around myself. All the agent care ...