I HAVE NOT HAD A TELEPHONE LINE FOR OVER A WEEK NOW!!! I WORK FROM HOME AND USE MY INTERNET FOR WORK!!! I HAVE CALLED TELKOM EVERY DAY ASKING WHAT IS THE ISSUE!! YET I GET TOLD ALL THE TIME THAT THE FAULT HAS BEEN ESCELATED!! YET STILL NOTHING IS WORKING AND WHEN I CALL THE CALL CENTRE STAFF ARE ...
I cancelled my internet line with Telkom during the month of September and was told my last debit would be in October which went off on the 08/11/2013 my account has been debited today and I cannot understand why because my internet connection was stopped in October. This is the second time I have ...
On the 29th of November I apply at the TELKOM DIRECT STORE to migrate my internet service to uncapped! AS OF TODAY it has still not been done! I need to keep an eye out on my employees and throttle them on my current package. I have been phoning telkom since December 2nd, and one after the other ...
On November the 18th I requested my line and ADSL line to be moved to my new address. The website said there is ADSL available in my new place of residency. On December the 6th I still had not received any feedback save for an acknowledgment of my requested transfer. So I phoned in on Friday and ...
I have had a 2Meg DSL line for a couple years now. My ISP is Afrihost and I have no complaints. The speed was always consistent and truly uncapped and unshaped. But recently, I have been experiencing intermittent problems with the line, I have reported and reported the faults with Telkom, with not ...
I have 2 numbers on contract from 8ta on the same account for the past 7 months. Each month I have to call in to have my spend limit set for each phone. Each time I'm assured that it will happen automatically next month. I dont blame the call centre operators who just follow the procedure using the ...