I have been having a problem with my adsl line from the 15/12/ 2013. I called the call centre ref number 224crk151213, i spoke to Khanyi and i told her my adsline is faulty it does show its connected but when i try to log on to the internet it gives an error message. I have been dealing with ...
Telephone 046-6850800 was disconnected on 08.11.2013. Telkom was advised to discontinue the Closer3 plan ONLY as telephone was not being used. Reported fault to call centre on 19.12.2013 and no communication from them. Call centre personnel on 10210 tell you to phone 10212 AND Website but this ...
I cannot believe that I live in one of the most beautiful cities in the world and am subject to a) INCOMPETENCE b) POOR SERVICE c) RIDICULOUSLY slow INTERNET d) TERRIBLE CALL-CENTRE e) my previous complaint mentioned that someone would contact me and left their email address - I emailed them and ...
So I missed my payments last year for 3 - 4 months I think, Telkom calls me now and again to collect. Eventually I get financially stable and then settle the account as per the information that was given by the Telkom call center agent... A few months later I find that i'm listed by telkom with ITC ...
I had a debit order running for Telkom, suddenly the debit order stopped being processed, resulting in me phoning each month for 3 months asking them to debit my account, each response 'yes there's been an error we'll debit next month'. After the third month the line was suspended. Phoned them ...
I received a telephone call on a Friday night approximately 2 months ago. This was a call centre call informing me about ADSL. The monthly cost stated was R139.00. However, a contract was not signed by myself neither did I collect a modem. On receiving the first telephone account thereafter I was ...