I'm not too sure what to do to have Telkom to attend to my faulty line issue. I've used their own indicated ways to report the issue but nothing positive came out and my line is still not working. I have 3 fault reference numbers (907CRZ031213, 126CRZ141213, 823CRZ191213) and an Escalation ...
I was somewhat dejected after the response to my Hello Peter complaint re the above in early December. I was given the normal blurb about the matter being escalated plus an escalation number, but no further communication was received. Being a rather tenacious person I followed up with the call ...
One Pavishni Pillay called me on the 12 of Novemebr following my cancellation and refund to be effected, she made a commitment to follow up with the outstanding refund. I followed this up with an email, I did not hear from her for a month, on the 12 Dec I send another email reminding her of the ...
In August my 8ta contract expired and a lady called me in September to upgrade it and I advised her that I had lost my cellphone and my sim card thus I would like to cancel the contract. She said I should email [Email Removed] which was done on the 11 September 2013. In October my account was once ...
At 8:41 am the 23rd December 2013 a Telkom Technician by the name of Winston Mashego called me. Firstly his number was on private and secondly he was asking me what the problem on my phone line was. After telling him about twice the line was not syncing on a two meg line and informing him that my ...
I took out a adsl service from Telkom at the beginning of this year, it was the 5gig per month promo. We were told that this is a month to month service and not a contract. I later decided to change to the 4mb uncapped service and was again told that this is a month to month service and NOT a ...