Our fixed line and DSL line has been down for over a week after a severe lightning storm. Been waiting patiently for a response but to date nothing! What concerns me now that the numerous similar notfiications on this site get an escalation number. Does that mean that they now get preference over ...
I've got a 10Mb line with 20 20 GB data per month. On the 4th of Dec 2013 I was capped by Telkom. I check my daily email from [Email Removed] and it indicated that I've used up all 40 GB. I knew I did not used up 40 GB of data and checked my user stats on the saix website [URL Removed] which ...
According to Telkom and Mweb my Adsl line was upgraded from a 1mbps speed to a 2mbps speed but when i checked to see if it was actually upgraded it said that the 2mbps is not available in my area which is absolute nonsense since my next door neighbour is able to achieve 2mbps. I really hope for a ...
Applied to have a transfer for out telkom line as we are relocating to Durban on 1 Jan 14. On the online application & ph conversation (husband as witness 2 both) I asked that the transfer be done any time from the 31st Dec onwards as we would only be moving on the 1 Jan 14. I spoke with a very ...
When I got home I found that my internet connection was disconnected. 3 hours earlier I phoned telkom to advise them that they made a mistake and that there is not a credit due to me for 850 but only 50 and now while my account is in credit I'm disconnected. Please get this fixed or I'm changing my ...
To whom it may concern For the whole of December 2013 I've only had 2 days' internet. I've subscribed with telkom as my ISP for their alleged good service, seeing that telkom is not the cheapest. Therefore I expect telkom to provide me with the service that they promise in their advertisements. I ...