AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - RIDICULOUSLY SLOW INTERNET | #292340

Telkom
RIDICULOUSLY SLOW INTERNET

I cannot believe that I live in one of the most beautiful cities in the world and am subject to
a) INCOMPETENCE

b) POOR SERVICE

c) RIDICULOUSLY slow INTERNET

d) TERRIBLE CALL-CENTRE

e) my previous complaint mentioned that someone would contact me and left their email address - I emailed them and was IGNORED and I received no emails from that person... or you...

What exactly am I paying so much for and my account is always on time if my internet is ridiculously slow?

I should be given a 4Mbps line UNCAPPED per month at NO EXTRA CHARGE to myself for being such a LOYAL CUSTOMER with your PATHETIC SERVICE. One cannot even get through to a HUMAN when calling the call-centre "all operators are busy, we appreciate your call" hypnotises you...

If you want to offer decent service, IMPROVE your CUSTOMER SUPPORT... and CARE about your LOYAL CUSTOMERS like me!

Date:

Company: Telkom

Country: South Africa   City: Cape Town

Category: Telecommunications

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