My home line stopped working last week Sunday (2013/12/15), I contacted Telkom (from my cellphone), after being on hold for a lengthy period of time, I finally reported the fault. I've been call EVERY day to find out any progress details, and I get ABSOLUTELY NOTHING... They (service desk staff), ...
Had ADSL for almost a year now. Constantly having problems with Internet connection. Have upgraded to higher package to try and solve this as instructed, but still no improvement. Have no internet connection several days a week. And when connected keeps on dropping the connection. Now again not ...
Our telkom internet line was hit by lightning and the fault reported for the first time on 15 December 2013. A call was logged and after not getting any response by 18 December 2013 another call was logged and we were promised the matter was escalated. Today, 21 December 2013 I arrive back from the ...
This is the 3rd complaint I have submitted about telkom in a space of two months, and the last one was related to the unfair billing, and now it is about the techincal service relating to my line under the same telephone number, which is nothing short of incompetence and laziness. After logging a ...
Staying very close to Durban central, very urban area and once again sitting without a telkom line ADSL. Day 11 and counting and we just referred to some outage number dated the 4th of December 13. We open a fault and as usual the guys close it without checking it, so according to Telkom the last ...
Last Sunday our adsl line went down. No service and no one from Telkom bothered to phone us to come abd fix even though we logged the fault. And the last 2 months we've had service for abt a week or 2 and they still billed us full and we paid. Where was the credit fir no service? Why is Telkom us? ...