For the past four to five years we are experiencing that when it rains or there is heavy weather our telephone and Adsl lines go down. This implies that nearly every time we do not have Telkom services over Christmas. Last year it took 3 months and an additional R300 to get a service (Telkom says ...
I reported a Telkom landline out of order at the beginning of November on behalf of a friend of mine, "Mrs. R. Storey, Fernleigh Road, Sunningdale" She was without her Telkom service for the whole month of November, the fault WAS FIXED AND HER SERVICE RESTORED ON 03/12/2013. Alas, her ...
Last week Tuesday I signed a contract with Telkom Mobile. Got a great deal and excellent service from Amanda in the Pinetown store. When I signed I asked for my current number to be ported. On Friday my number had not been ported yet so I called the call centre and they told me that there was no ...
My ADSL and land line are out of order since weekend of 14 Dec. I reported the matter to 10210 on Tuesday, 17 Dec and was given a reference number 625CTK171213. To date it is still out of order and I have not had any feedback from under performing Telkom. I phoned 10210 to follow up on my complaint ...
I have a 4Mbps ADSL line from Telkom. Over the past 9months have issue with line. Speedtest shows 0.07Mbps down and 0.05Mbps up and a 1496ms ping to Midrand (I am in Centurion). I have tested with 5 different modems from 4 different vendors and with 3 different ISPs even with everything unplugged. ...
Last week I applied for an uncapped 4 Meg line from Telkom. They said everything is sorted and even phoned me and said it was done. Today I got capped and phoned in to internet support. They guy on the other end said I was capped and never applied for an uncapped account! What is going on with ...