My line was faulty on 10 December and dead by the next day. I was unable to get through to the call centre or the website to log the fault until 12 Dec. 18 Dec I called having had NO news as to what was happening to restore the line. I was told it was being escalated and someone would call me back ...
I applied for an ADSL line. Payed the fee. Fill in forms and needless to say after 3 weeks I had to return and found out why it was not installed. Just to find out that the next day they return my form, it was declined due to a mistake on form or so they said. If I did not went back, they never ...
I did that already and they tell me to use the phone to call the call center they will help me. You can call me so i can explian what is happening it seems like you dont understand what i am saying. The line was dead before the recharge date already i reperted it and nothing since then i keep ...
Hi, I live in the Wierda Park, Centurion area, lines have been off since the 14th of November 2013. After multiple phone calls I was told they are waiting for supplies to repair it, and at a later stage their response changed to they need to see if it is feasible to replace the lines. up until ...
Hey, i got a bill on December 10th, i was incorrectly charged from Oct 1st for a service only installed on Nov 15th. I queried this and was told it would take 3 working days. I called on Dec 20th and was told it was escalated and being worked, I called again on Jan 3rd and today everything has been ...
Start of month and yet again I have lost my ADSL line. It happens within the first few days of EVERY month! Telkom, get your act together. ...