I went to pay my Telkom account at the direct store, I was assisted by the store manager and gave her my number for her to pick up my account details and copy me a statement . she replies this number does not exist and I say that's impossible . so I asked her to repeat the number and it was ...
I've had a Telkom ADSL line and data account for over a year, syncing at 10mb. Lately after checking the synced speed I've noticed that it's syncing at 4mb, and even after resetting my modem it would stay at that maximum synch speed. I've phoned Telkom then they reset the Dslam and then it syncs at ...
Reference call nr: 353CTK201213. Even though we waited 2 weeks with no line and no feedback, when Jacques came through this morning he did a fantastic job. The previous technician did more harm than good and Jacques sorted out both lines and the noise on one of the lines. Thanks! ...
MY LINE WORKED FOR 6 DAYS AFTER INSTALLATION, AND STOPPED WORKING 3 WEEKS AGO. EVER SINCE, I SPEND ABOUT R700 WORTH OF CELLPHONE AIRTIME TO REPORT THE ERROR! I GET SWITCHED BETWEEN TELKOM CALL CENTRE AND ADSL CALL CENTER, AND GOT DISCONNECTED A FEW TIMES AFTER HOLDING THE LINE AS THEY REQUEST, I ...
I reported Telkom service previously. On 18 Dec 2013 the Telephone and ADSL went down. Reported it to Telkom fault no 326CTK181213. On 23 Dec 2013 received an SMS which says the fault is in hand and attended to. On 27 December Mr/s/Me/? Tshego Matlou confirmed via e-mail that the problem was ...
We ordered a Telkom line and the deposit was paid. When I followed up on the progress of the installation the call centre agent said she cant find the order. I went to Telkom at The Bridge and Mandy Bruwer -Sales Consultant assisted me and also reinstated my now all of a sudden cancelled order. ...