I a triering to stop my contract with Telkom because I am moving. For the past two days I tried to phone them and followed the instructions on the call sentre's line. I spend hours on the line - nobody is answering! The last call is was holding one hour! What must I do? Bad, bad service!!! ...
Still unresolved. received my 3rd incorrect bill today. how do I take this pathetic company to task. ...
Now since 30/11/2014 ARS 238834 still not solved - Telkom going down the drains like rest of country. Banana republic. Lines are congested is the excuse. How do you assign new lines without infrastructure analysis. Typical new South Africa. Just assume all will be in order. SORT OUT YOUR BAD ...
I took out a contract Telkom Mix, it included-blackberry and wireless homeline. contract expired in September 2013. i went to branch to cancel the stop order and change the cell number into prepaid and if i can keep the airtime which was about R2100, was told to call 10210, after waiting on the ...
Dear Telkom, from last 2 years you been adding internet data charges to my invoice, this data was never requested by me also never been used by me, I have logged a complaint with accounts but no reply so far, it's been 5 months now and I am tired of holding on your call center line, hope to see ...
My internet has been down for two weeks now and I was told that it would be back up a week ago. this is unacceptable, I get told that I can only apply to be credited for the time it was down once it is fixed? Not only does it me off that I have to apply to be credited when Telkom is the one at ...