I received a letter stating i owe you guys over R16 000, the only amount i am aware that i owe you is R6300 as i cancelled my service and you guys accepted the cancellation via email. How is it i am now been billed over R16 000 for this debt ...
Telkom sold me 4MB ADSL, but installed a 2Mb line and charge me for 4MB line. Technical says only 2MB available, New applications says up to 9MB available. If you don't apply for downgrade you get charged for what is not provided. They also sell package with modem included, but it takes 3 calls to ...
The problem started in the beginning of December, and i have been phoning Telkom everyday to either being put on hold and never taken off or i get to each time saying the problem has been fixed and i get a given a reference number, and yet on the 3 of January 2014 i still do not have a working ...
Residing in Fairdale, Diep River - Southern Suburbs, Cape Town. I placed an order on the 6th December 2013 for a Telkom adsl line to be installed. Everything got processed, including credit check etc. Also received the "Welcome to Telkom Internet" SMS, including account username and Temp ...
1st Fault Ref. number: 490cwk270913 27 September 2013 they said its fixed ( ) 2nd Fault Ref. number: 222cwk231113 23 November 2013 Internal email reference number : 831933 Internal email reference number: F179267 I have a 4meg uncapped line with speeds of 34kb/s and 3809 ping I've been told in ...
In 2013 I logged 6/7 errors on my telkom line. I probably had about 3 months of completely no service and 6 months of a line so bad with static and crackling that I was unable to make or receive calls. From 6 to 24 December I had no service on my line. I tried using the phone over xmas only to find ...