Ref #89929051a. I am extremely disappointed with the very poor service that has been lacking from Telkom. I have been waiting for nearly 6 weeks for our adsl to be installed. I have escalated my concern with no response. I have called and emailed with no response. Possibly I should take my account ...
I phoned Telkom in August and asked that they cancel my broadband as I am using a different ISP in any case and I only want to pay for Line rental. Then in September paid three months Line rental in advance wich meant that Oct, Nov & Dec were already paid for. Then in December my line was cut ...
This is my third complaint on HelloPeter, with no satisfaction at all. I have been reporting a constantly and ongoing intermittent service (or lack thereof) on my business ADSL line, and although Telkom is quick to send a trite, insincere and meaningless message back to me "assuring me of ...
Hi Telkom Requested my ADSL line be moved to my new address from the Telkom website. The next day I received a call from Telkom to schedule a date for moving the ADSL line. We scheduled to have the line moved on the 2nd Jan, on the 2nd of Jan I was waiting for a call from the tech but to my ...
Where can I start complaining??? This service is so very much pathetic. Phoening them is just a waist of time. NOBODY working there is capable or qualified to assist or help with any kind of help. I have been phoneing them for 5 months and all you get is one person transfering you to the nrxt and ...
I Logged a call with Telkom for a bad (crackling line) line on the 01-01-2014 it is now 4 days later and the only response I have had was someone phoning to ask what the problem was, which should have 1. been picked up on as soon as we answered the phone (that is how bad it is) and 2. should have ...