Hi this call has been escalated on 4 december 2013 and till the service of my telephone line and adsl line has not been restored ...
I've been having high ping problems on my Telkom ADSL line for months now.. I've called tech support more than once (they cant help me), escalated the problem via the website, i even had a technician come to my house and he said it is a problem in the PE area and will be sorted out by the end of ...
After nearly 3 months of struggling, Telkom finally have what I hope is my home address on their system... But now, they tell me there's no infrastructure... Really? There's phone poles lining BOTH sides of the main road, there's a phone line in the Vet across the road, there's a telkom pole on the ...
ADSL out of order for the 5 th time this month. never works properly since we got the service. Have lodged complaints on website and customer services several times. Then line works for a day or two and then out of order again for several day. Always promises to resolve issue but never do. ...
Hi I had 3 8ta top up accounts where I paid up front for the contract. I received my airtime every month and after 12 months I was supposed to stop receiving the airtime and purchase my own like normal prepaid. However without any contact from 8ta they deactivated all 3 numbers on 30 December. This ...
I requested my Telkom line to be moved on the 1st of December 2013 and my previous service to end on the 31st of November 2013. This was done via the online form on their website. Telkom confirmed this but could only help me on the 18th of December. I duly took the day off and waited patiently for ...