I visited the Telkom branch and signed up to have a fixed line put in at my residence at 2 Squirrel Close, Stellenbosch. Three weeks later, they phoned me and told me a technician can only come out four weeks later. That is unacceptable!! Why should it take them two months to put in a fixed line?! ...
I have been trying to get Telkom to fix my land line that can receive calls but not make calls. It's been a month since my first report, they have come to the site to fix it, but the problem still persists. I've been on hold for 25 minutes trying to speak to an operator and when I try the SMS ...
Our landline is out of order for THREE weeks!! There was no lightning or bad weather. The telephone line and ADSL was just dead. I reported it on the 16th December 2013. I have been at Telkom offices 3 times and just receive the answer "there are 400 phones out of order and there is a shortage ...
As is the tradition, I signed a telkom contract on application of the service. After taking the sales person Ayanda to my factory to see what I wanted to do, I was confident he knew what he was doing and would suply me with the suitable service, unfortunately after a long delay, telkom technicians ...
I have been logging complaints about a slow line with Telkom Internet from the 07Dec13, Refs: 372CTK071213, 195CTK081213, 200CTK081213, 979CTK091213, 221CTK241213. Each of these have been closed and even though I spoke to the call centre (who hung up calls in certain cases), the service still ...
On 19 December 2013 I was on a telephone call when the line went down. I immediately called theTelkom call centre and was advised by a lady by the name of Mary that there was a fault on the line and provided with reference 698CRK191213. To date the line has not been fixed. I have made several ...