The lady at clearwater mall branch working today (monday 6th Jan) is so rude and feels that the customer doesn't come first. She refused to give me her name, but its not hard to figure out who she is, african lady with afro/curly hair working at service/sales desk. So sick of Telkom and how useless ...
I have even sent an email to the CEO and I have been without any response since the last complaint I sent on Monday the 23rd of Dec 2013. Innocentia Tsoku responded saying that i will be called but guess what, there's nothing new, i was never called. Who are we supposed to talk to in order to get ...
I reported a fault on the 11th of December 2013, its now the 6th of January 2014 and my BUSINESS line has still not been fixed. They have not even made an attempt to fix it at all in all this time. I have lost so much business, It took them 1 and a half months to initially install the line, which ...
Logged a fault in November 2013 because line was not working. Was told that it was a problem with the router, got another router but still no connection. Nobody bothered after that to sort it out so we put in a request to cancel which they advised that it would be done. Got billed for December and ...
Since 7 October, when I ordered my ADSL line, I have had various reasons why Telkom still didn't install the line. After complaining on Hellopeter.com, I was told it would be done in January 2014. Also, the reason for not installing it in the last three months was "lack of ...
After contacting telkom on the 26 December 2013 to report a fault, they informed me that it was not a telkom problem, then we contacted an outside company called Umhlanga Telecomms and then they informed us that telkom has crossed our lines, meaning we have a number that does not belong to us, when ...