Telkom advertises ADSL within 5 working days. it has been 23 working days and still no response. No call. No email. No explanation or feedback. Previous complaint gave escalation number ARS 239857 ...
During Dec 2013 we had heavy rains in Potch. During this time I started experiencing low bandwidth on my Internet. Contacted the ISP, Axxess to report problem. They tested and notified me that it is a Telkom line fault. I tried phoning 10210, but the key selections would not work. Phone Axxess ...
I've just been waiting over an hour for someone to pick up when dialling 10210. That is totally ridiculous. Is there anyone working at the call center? ...
Dear Telkom, I recently asked you to cancel my business line and revert it to a residential line. You moved the account but you failed to close the business account and now I am faced with double billing, a massive credit on the one and a deficit on the other (on the same number). I have been into ...
END OF October COMPLETED APPLICATION FOR AN ADSL LINE. WAS TOLD SHOULD BE INSTALLED WITHIN THE NEXT WEEK. AFTER VARIOUS POP INS TO TELKOM SHOP GREENSTONE, WE FINALLY GET AN SMS MESSAGE FROM TELKOM ON -18TH DEC 2013 ASKING US TO CONFIRM APPOINTMENT T OF INSTALLATION ON THE 20 DECEMBER 2013, AS NO ...
End of November we signed a contract for ADSL and an appointment was made for 2 Dec for line installation. The Elardus park technician arrived but told us he could not do anything as a cable has to be replaced. No further info was given and no appointment was made. After about 2 weeks we got an sms ...