It's going on to the 4th month that I have not been able to use my internet. Yet I'm still being billed every month, and even had my line blocked because i refused to pay. I've logged the fault numerous times, only to get a sms saying my line is fixed. When I get home, nothing has changed. So not ...
I applied for a Telkom ADSL line to be installed. For weeks i had no response from Telkom. Then suddenly a woman phones to let me know that i must pay a R700 deposit before they can continue. On the 17-12-2013 i paid the deposit. Again, up untill today i havent heard a thing from Telkom. I phoned ...
Wow - it is the 6th of Jan 2014 - I still have not phone at either of my homes - in fact - my home number (021) 9481445 has been deleted from all systems and there is no record of my remove request - apparently only a request for cancellation of service. This, after speaking to all of the above ...
Every time Telkom provides a free speed upgrade to existing users, I can't take advantage of this because if we set my line to a speed faster than 2Mb/s, the quality drops due to "Errors on the line" This I have been told by Telkom is because we are "too far from the exchange" ...
Utterly Disgusted: We have now been without a phone for nearly 2 months. After numerous calls, endless stories - the problem has still not been resolved. It is our MAIN business line and telkom just isn't bothered. They just give you reference numbers and tell you someone will get back to you. ...
I reported a fault at Telkom on 05/12/13 and I have done more than 50 inquiries on the problem and ether get transferred and then the line gets doped or give my reference (12CTK051213) and then they drop the line, the call has been escalated numerous times (563436) and was told that someone will ...