Report ADSL line intermitting 3 months ago Tel 011 974 4942. Had it tested and received numerous Ref no even esc. Dec 13. Very upset no no phone at all. Again new ref and again esc AS PER THE OTHER CUST'S COMPLAINTS I RECEIVED NO JOY AND POSTED MY GRIEVE ON THEIR F/BOOK ON THE 12 DEC 13, GUES WHAT ...
On 1/1/14 I logged a call that my adsl line is dead. All I get from Telkom is that they are working on the problem. "for a week" I use my adsl/phone line for work and without it I can not work... if I had a second option I will cancel my adsl line service now. I'm paying over 680 plus 200 ...
I have recently received my internet from telkom hoping to have brilliant speed from a 2mb line until i had realized when i was downloading the kbps ran up to a maximum of 50kps i am very irritated by this because i am paying so much for poor service my son tell me that even his friends have a 1mb ...
I have been having problems with my line for about two weeks now, it was upgraded to a 4mb line, which is amazing, but since then, my router just randomly desyncs, about 10 times or more in a row, where I get about 90 % packet loss, and I sit here for an hour watching my router desync and reconnect ...
Apon seeing so many similar complaints on hellopeter I realize what I got myself into with telkom. I have logged plenty ( -15) calls to which I was promised a specialist will contact me as no call centre agent can assist as well as technitians and I had 3 more techs contacting me saying they cant ...
For the most of 2013 I have had to deal with a 2mbit and 4 mbit adsl line only managing speeds of 0.00 to 0.2mbit per second. I have logged so many support calls with no resolve that I eventually decided to cancel my service. Telkom convinced me to keep the line promising to find a resolve only to ...