I have logged a call on the 5th of December for a faulty internet and telephone line and still haven;t gotten any service every time I call the call center they tell me I will have a technician the next day or there is something wrong with the exchange system or any other story just to get me to ...
My phone line died on the 20th of Deceber 2013, I reported this fault on the 20th upon which I was ensured the problem would be resolved within 3 days. I am still waiting, after numerous fruitless calls to re report and ask it is as if Telkom is dead. I even tried their complaints escalation on ...
We moved end September2013. I phoned telkom to move the line to our new address on 10 Sept.2013.Just before we moved, i phoned to confirm te date of transfer. They then told me there is no infrastracture at the new place. They told me that they will have to cancel the transfer order and the line, ...
Im starting my first semester of online studies and because of a10gig data special that telkom has i went to apply for it with my dad who took it out for me at the n1 branch. Firstly the lady Nomeka who "helped" (she was more on her cellphone than helping) us was very unprofessional, even ...
I took up Telkom's Summer 2mbps ADSL bundle thinking that Telkom had finally come to the party with a good offering. I connected the service last Thursday and not 3 days later, I could not get a consistent Internet service. Speeds would vary from around 1.6mbps to 50kbps to not at all. With this I ...
We are situated on a farm near Estcourt and have a little Guesthouse. Our Landline 036-3523143 is now already again for weeks and weeks not working. Guest's can not phone and we loosing money every single day. If I want to follow up on the fault, I can not do so, just be told, that since the 12.9. ...