I've tried to call TELKOM to cancel my phone/ADSL line with them as I've found much cheaper rates elsewhere for ADSL/internet access. The 10210 number for residential use is accessible but as soon as you choose option 4 to cancel, you get put on hold indefinitely! I've tried sending a message on ...
Telkom has billed us incorrectly with huge amounts on our business account. Problem is we can't get through to them on the phone as we are being cut off. Now after they have billed us incorrectly they cut our lines but are NOT prepared to assist further. The service is ridiculous as there is no ...
My father in law's phone line is off since 2 Des'14. Complain no 63CTZ020114. Up unit today, the line is stil out of order. We have called 6 times now. Tel no is 012-5421841, mr S C Cronje. This is the worst sirvice ever. ...
Today i have just had it!!! im so fed up with TELKOM'S BAD BAD VERY BAD SERVICE THAT IM PAYING FOR. our lines have been out in the city of bloemfontein. Since my landline are dead i have not been able to phone customer service i keep on trying from my cell and since sunday i HAVE PHONED 26 TIMES ...
It is nearly impossible to cancel a Telkom account (I even mailed hp@telkomsa directly to try and avoid posting on help peter JUST to try and be friendly). But the call center does not exist I think there is maybe 3 people working there for the whole South Africa, BUT what is so hard it to get ANY ...
In December I was late with paying Telkom by 5 days - I could not find my account and simply paid a lump sum of R1000 thinking this would cover it. On the 6th January 2014 Telkom disconnected my line without informing me of this - the amount owing was R138.17. I acknowledge that I was late in ...