I paid a deposit for a telephone/ADSL but service could not be provided. I requested my deposit back and 3 months later I get invoices saying I don't owe telkom anything but they somehow forget I have a credit of R700. So is telkom saving my money to collect interest. Oh not to forget when you try ...
On 23 December 2013 I reported that we are experiencing problems with our ADSL line. At this stage my line was with Mweb and they send through a fault report to Telkom. On 26 December 2013 one of Telkom's technicians came to our premises and replaced all the Telkom wall sockets and filters etc. He ...
My relative 92 years and a Telkom pensioner after working for 47 years in the GPO moved to a Old Age Home end November. I applied for her landline to be transferred a.s.a.p. An initial email request was sent dated 4 December and todate 4 follow up telephone calls - each time waiting - hour for a ...
I have a 4Mbps uncapped line with Telkom. I'm unable to play online games at the moment due to the poor service. Download speeds when streaming are intermittent and well below average for a 4Mbps line. Please see below of speed tests run today. This has been happening for about a week now and i ...
I opened a 10 mbps uncapped, unthrottled and unshaped ADSL Internet line with Telkom. I pay R1, 075 per month. I chose Telkom as line provider and internet provider to avoid any dispute or shifting blame. I bought the top if the line PACE router, cash, from Telkom. R1.300. From day 1 I have never ...
After endless ructions with Mweb I kindly asked them to cancel my ADSL account with them and move it over to Telkom. I got an email from them on the 27th stating that they have been waiting for a reference number from Telkom. Alas I have been without Internet for a week now. I am unable to get ...